Text Messaging Terms

Program: Carbon Salon Appointment Texts

What you’ll receive

When you agree to texts from Carbon Salon, we text you about your appointments: booking confirmations, reminders before your visit, notices when a visit is moved or cancelled, links to reschedule, cancel, add the visit to your calendar or save a card on file, openings from a waitlist you joined, receipts, and notices of fees under our cancellation policy. When you text us, our automated assistant or our staff reply. We do not send marketing texts.

How you agree

You agree when you book. Online, the booking page says above the Confirm booking button that booking agrees to appointment texts at the number you give, and links these terms and our Privacy Policy. By phone, our phone assistant or our staff say we’ll text your confirmation and reminders to your number before you agree to the booking. You also agree by texting us first. If you’d rather not get texts, reply STOP at any time; your appointments are kept.

Message frequency

Message frequency varies with your appointments, usually two to four texts per visit plus replies to texts you send.

Costs

Message and data rates may apply, according to your mobile plan.

Help

Reply HELP for help, or contact us at 303-848-4188 or appointments@carbon.salon.

Stopping texts

Reply STOP at any time to stop texts from Carbon Salon, or tell us in your own words (“please stop texting me”) by text, on a call or in our online chat. You will receive one text confirming you are unsubscribed. Your appointments are not changed. Reply START to get texts again.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy: https://www.carbon.salon/privacy-policy/

Contact

Carbon Salon, 600 Longs Peak Ave, Unit C-D, Longmont, CO 80501
Phone: 303-848-4188 · Email: appointments@carbon.salon